FREQUENTLY ASKED QUESTIONS

  • Freight and ground shipping are available within the United States. The buyer is responsible for all shipping costs. If you’d like an estimate, email us at hannekelourens@gmail.com. Inquire about international shipping.


  • All pieces are handmade to order at our studio in Northern California. Lead times may vary and are currently 6-8 weeks. If needed sooner, please email to see if we can accommodate.

  • Most of our made-to-order pieces are available in a custom wood or size. We also work with clients to create completely new pieces from scratch. Feel free to get in touch with questions or for a quote.

  • We offer our made-to-order collections in three standard wood species: white oak, walnut and ash. Pricing is consistent across these three standard options. We are happy to accommodate other types of wood if available, so let us know if you have something specific in mind.

  • We offer a discount to members of the interior design community. Email hannekelourens@gmail.com to inquire.

  • All sales are final and we are unable to accept returns. If an item arrives damaged or faulty, please contact us within 48 hours of delivery and we will work to create a solution.

  • All of our items are intended for indoor use only, unless otherwise specified. We seal our pieces with a non-toxic oil and wax blend. To clean, simply wipe with a soft, dry cloth. Dry up liquid spills immediately and always use coasters pretty pretty please.

  • 5% of all direct sales will be donated to Learn to Earn, a skills development and job creation organization based in Khayelitsha—one of South Africa’s biggest townships.